Guides

How to use EasyKOT — printers, phones, and the first bill.

Set EasyKOT up in three passes: get the register or the phone billing, connect the printer that prints the bill, then add the kitchen printer and the waiters' phones. Most restaurants are printing a real GST bill within twenty minutes. Every step below is a page of its own.

Start free — 3 months

Not set up yet? Try the register in your browser — the real app, your own made-up orders, nothing to install · ₹299/month

Running the register

Service, money and the end of the night.

The flows a counter runs fifty times a shift — settling with change math, parcels, the money keys that want a manager beside them — and the one-minute routine that ends the day clean.

Settling & change math

Type what the guest handed over — the register answers with the change to return, or records a short payment honestly.

See the settle flow →

Discounts, voids & refunds

Quick percent keys, fired-dish voids with a signed reason, refunds you re-type to confirm — every press on the record.

See the money controls →

Takeaway & parcel billing

One toggle makes the next check a parcel: no table, a TAKEAWAY ticket the kitchen packs, its own counter strip.

Bill a parcel →

Day close

Discard the mis-taps, write off the walkouts with a manager's PIN, and read the GST document register for gaps.

Close the day →

Staff PINs & roles

A PIN for every person, a role for every job — and manager approvals exactly where money leaks.

Set up staff →

Themes & display

Six themes with live previews, dark mode on Shift+D, and four sizes that never shrink the buttons.

Make it yours →

Reports & the morning email

Yesterday's collections in your inbox each morning, and six dashboard reports behind it — down to the menu quadrant.

Read your numbers →

Weekly accounts — profit and cash carried forward

The Sunday-night spreadsheet, built in: one period at a time, platform payouts and owner withdrawals typed in, and the cash carried forward to the next.

Do the week's hisaab →

Owner settings — GST, when your day ends, and which emails you get

Your GSTIN and invoice identity, the trading-day start time that decides when today's numbers roll over, and which owner emails actually reach your inbox.

Open owner settings →
When the printer misbehaves

Fifteen pages, each named for what you are seeing.

Each of these is titled with the exact words the register puts on the printer's row, so the page you land on is the page about your problem. The register links to them itself: when a printer row has a fault, “How to fix this” folds open with the same first step and the address of the full guide.

Printer prints blank

Clean, empty slips. The roll is in coated-side out — the scratch test settles it in two seconds.

Flip the roll →

Printer prints garbage or boxes

Something prints, but not your words. The paper width, the serial speed, and the emulation switch.

Fix the characters →

Printer does not cut

Slips coming out joined — whether the model has a cutter at all, and how to clear a jammed one.

Fix the cutter →

It worked yesterday, now Offline

The router moved the printer's address overnight. The register hunts for it by hardware address first.

Chase the address →

Nothing finds it, even by IP

The healthy printer nobody can reach: AP isolation, guest Wi-Fi, or a second router in the shop.

Check the router →

Printer is on a different network

Two addresses that were never going to reach each other. Compare the first three groups.

Compare the networks →

USB printer not found

The cable that carries only power, the driver holding the port, and the Windows queue fallback.

Fix USB →

Bluetooth paired but silent

The outgoing COM port Windows never made, and the phone that is still holding the printer.

Fix Bluetooth →

Prints once, then stops

A sleeping radio, a full buffer or a quiet paper-out — and what the print queue is telling you.

Fix the stall →

Two bills came out

An interrupted print the register refuses to retry blindly, and the DUPLICATE stamp on the copy.

Read about duplicates →

Paper out

The printer's own sensor says the roll is finished. Printing pauses; the tickets wait and then print themselves.

Reload the roll →

Cover open

A lid a millimetre open stops most printers silently. Two catches, two clicks, and the queue drains.

Close the cover →

Cutter jammed

Paper chips in the blade channel. Clear it with the printer off, then let it re-home on start-up.

Clear the cutter →

Can't verify — will still try to print

Your printer answers no status questions. Nothing is wrong, every ticket is still sent, and the register says so.

Read the honest grey →

macOS is blocking local network

A privacy prompt answered no, months ago, makes every printer look dead on a Mac. One switch fixes it.

Turn it back on →
Which setup fits you

Three shapes. Pick the one you already own.

Laptop + one printer

What you need: Any Windows or Mac laptop, one ESC/POS thermal printer

What you get: Billing, GST bills, KOTs on the same printer

The simplest thing that works. The KOT falls back to the bill printer, so the kitchen never misses a ticket.

Phone only

What you need: One Android phone, one Bluetooth or Wi-Fi thermal printer

What you get: Billing, GST bills and KOTs printed from the phone

No laptop at all. The till phone should be Android (it prints in the background; iPhones print on Wi-Fi only while open), and a phone-only kitchen is printer-only — no kitchen screen.

Laptop + waiter phones + kitchen

What you need: A laptop at the counter, waiters' own phones, a second printer or an old monitor in the kitchen

What you get: Table-side ordering, KOTs routed to the kitchen, bills at the counter

The full restaurant. Phones talk to the register over your own Wi-Fi, so a cut line changes nothing at the table.

Start free — 3 months

Download the register for Windows or Mac · billing on an Android phone · everything EasyKOT does

Before you start

Straight answers.

Do I need a laptop to use EasyKOT?
No. A Windows or Mac laptop is the usual counter setup, but one Android phone with a Bluetooth or Wi-Fi thermal printer can be the whole register — it takes the order, fires the KOT and prints the GST bill. iPhones take orders, settle, and print to Wi-Fi printers while the app is open; only Bluetooth printers need the Android phone.
Which thermal printers work with EasyKOT?
EasyKOT speaks ESC/POS, the standard almost every 58mm and 80mm thermal receipt printer uses, over network, USB, serial or Bluetooth. We don't publish a 'works with' list, because the only honest test is your own printer: add it, run the test print, and see the width ruler come out right. It takes a minute, and the trial is three months long.
Do I need internet to bill?
Only to sign up, download and connect the first time. After that the register's own database is the source of truth — billing, KOT printing and settling all run with the line dead, and everything syncs when it's back. The owner dashboard is the one part that needs internet.
How long does the whole setup take?
Most owners print a real GST bill within the hour, and the menu is the long pole — AI import reads a PDF or a photo of your menu so you check a grid instead of typing 300 dishes. Adding a printer and pairing a waiter's phone are a few minutes each.
Can my waiters use their own phones?
Yes, and that's the intended setup — Android phones and iPhones both. There is no per-waiter or per-device charge; every phone on the store is included in the one ₹299/month price.
Will someone set it up for me?
These guides are written so you can do it yourself, and the dashboard's setup checklist walks each step with its own 'do this now' door. If you'd rather be walked through it, message us on WhatsApp — support comes from the people who built it.
Is it really free for three months?
Yes — the full product, no card, no AutoPay, no sales call. After the trial it's ₹299/month or ₹2,990/year plus GST, and we email you a week before the trial ends.

Still stuck? Message us on WhatsApp — the button at the top of this page reaches the people who built it.

3 months free · ₹0 today · no card

3 mahine chalao, phir paisa lagao.

Three months free, full product, no card. Made in India, for the counter — built inside a running restaurant.