Guide · printer fix

Printer paper cut nahi kar raha?

EasyKOT Desktop App har bill, har KOT aur har test slip ke end mein standard ESC/POS partial cut bhejta hai. Hamesha, aur iski koi setting hi nahi jo galat ho sake. Toh paper phir bhi juda hua nikal raha hai, toh sawaal yeh hai ki printer mein cutter hai bhi ya nahi. Aur hai, toh usmein kuch atka toh nahi.

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Printer chale ya na chale, sale save ho chuki hai. Desktop App bill pehle apne andar save karta hai, print uske baad. Har symptom ki poori table mein baaki saare cases hain.

Sabse common wajah

3 wajah ho sakti hain, aur pehli toh fault hai hi nahi.

Model mein cutter hi nahi hai. Tear bar wala printer cut command le leta hai, uske paas karne ko kuch hota nahi, aur woh aage badh jaata hai. Saste 58mm printers mein aur kai portable Bluetooth printers mein yeh common hai.
Cutter atka hua hai. Slot mein paper ke tukde aur dhool jama hote rehte hain, jab tak blade poora chal hi nahi paata. Jo printer pehle cut karta tha aur ab nahi karta, wahan lagbhag hamesha yahi hota hai.
Printer standard cut ignore karta hai. Kuch models company ka apna alag sequence maangte hain, ya kisi aisi emulation mein pade hain jahan standard cut ka koi matlab nahi. Yeh rare hai. Pehli 2 wajah check karne ke baad hi iska shak karo.

Fix

Pehle yeh karo.

Check karo printer mein auto-cutter hai ya nahi

Paper nikalne wali jagah dekho. Auto-cutter poori chaudai mein plastic ka blade housing hota hai, tear bar ek daantedaar metal ki patti hoti hai. Doosra check manual hai: specification mein “auto cutter” ya “partial cut” likha hai, toh printer ko cut karna chahiye. Cutter hi nahi hai, toh software kuch nahi kar sakta. Wahan tear bar hi slip alag karne ka sahi tareeka hai.

Printer band karo aur slot saaf karo

Printer off karo, cover kholo, aur cutter channel mein pade paper ke tukde ya mudi hui kataran nikaalo. Blade pe metal tool se zor mat lagao. Cover click hone tak band karo aur printer on karo: kai printer start-up routine mein atka blade khud wapas set kar lete hain.

Settings → Printers & KDS mein printer ki row padho

Jis printer ko pata hai ki uska cutter atka hai, woh bata deta hai, aur Desktop App “Cutter jammed” dikhata hai. Jab tak yeh hai, printing ruki rehti hai. Agar row pe Connected hai aur paper phir bhi juda hua nikal raha hai, toh printer maan raha hai ki cut ho gaya. Matlab wapas step 1: model mein cutter nahi hai, ya woh command ignore karta hai.

Test print se confirm karo

Test slip usi partial cut pe khatam hoti hai jo har bill pe lagta hai, toh ek button mein cutter ka poora test. Usmein paper width bhi print hoti hai, toh ek slip se 2 cheezein confirm.

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Desktop App par

Printer ki row kya bolti hai.

Settings → Printers & KDS mein har printer ki apni row hoti hai. Us row pe status green dot se nahi, seedhe words mein likha aata hai. Is problem ke exact words yeh hain.

Jab tak problem hai: Jab printer khud jam report karta hai, tab “Cutter jammed”: printing ruk jaati hai, aur tickets atke blade pe jaane ki jagah queue mein wait karte hain. Jis model mein cutter hi nahi, woh koi problem report nahi karta, aur row Connected hi rehti hai.
Fix hone ke baad: Connected. Jam 5 minute ke andar clear ho jaaye toh ruke hue tickets khud line se print ho jaate hain; zyada der lage toh Print dabao.

Printer form pe cut ki koi setting nahi hai, jaan-boojh ke. Desktop App har document pe standard ESC/POS partial cut bhejta hai, toh koi cut option galat set ho hi nahi sakta. Farak printer mein hota hai.

Settings → Printers & KDS mein Counter Printer ki row, Connected likha hua, neeche Check printer, Test print, Test connection, Edit aur Remove.

Healthy printer ki row Connected hi rehti hai, slip kati ho ya nahi. Desktop App cut dekh nahi sakta, sirf yeh dekhta hai ki printer ne jawaab diya ya nahi.

Kuch lost nahi hota

Jo ticket chhoot gaya, woh kaise nikle.

Jam printing rokta hai, tickets lost nahi karta. Jab tak printer jam report karta hai, jobs Settings → Printers & KDS ke print queue mein rehte hain, saath mein likha hota hai ki kis cheez ka wait hai. 5 minute ke andar jam clear karo, woh khud line se print ho jaayenge; zyada der lage toh Print dabana padega.
Aadha print hua ticket dobara bhej sakte ho. Fail hue ticket pe Retry now hai; purane ticket pe Print, aur doosra printer ho toh Send to <printer>. Discard bhi hai, us ticket ke liye jo ab nahi chahiye.
Bina kati slips bhi valid bill hain. Perforation pe jude 2 bill, apne-apne number wale 2 printed bill hain. Alag phaad lo. Record ke liye kuch reprint nahi karna.

Seedhe jawaab

Printer cut nahi kar raha: log aur kya poochte hain

Sasta 58mm printer liya hai, usmein cutter hota bhi hai?

Aksar nahi. Bahut se budget 58mm models sirf tear bar ke saath aate hain: woh daantedaar patti jispe paper kheench ke phaadte ho. Yeh fault nahi, design hi aisa hai, aur aisa printer cut command chup-chaap ignore kar deta hai. Pehchaan ke 2 tareeke: manual mein “auto cutter” ya “partial cut” likha ho, aur paper nikalne ki jagah pe plastic ka blade housing ho.

Kya cut command band kar sakte hain?

Uska koi switch nahi hai, aur bina cutter wale printer ko zaroorat bhi nahi: woh command ignore karke normal print karta hai. Cut Desktop App ke har document ka part hai, taaki busy counter pe kisi ko sochna na pade ki ek bill kahan khatam hua aur agla kahan shuru.

Partial cut kyun, full kyun nahi?

Partial cut slip ko paper ke ek chhote se tab se pakde rakhta hai. Printer khatam kare aur koi slip uthaye, us beech receipt zameen pe nahi girti. Ek jhatke mein phat jaati hai. Receipt printer ka yahi standard behaviour hai, aur Desktop App har jagah yahi use karta hai.

Cutter cut karta hai par aakhri line gayab hai.

Yeh cutter nahi, feed distance ka mamla hai. Print head blade se 1-2 centimetre upar hota hai, toh cut se pehle aakhri line ko uske aage feed karna padta hai. Zyada tar printer yeh khud sambhal lete hain. Aapka printer har baar aakhri line kaat raha hai, toh paper well mein bahut tight laga hai, ya roll thoda patla hai aur idhar-udhar khisak raha hai. Roll dobara baithao.

Aage

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