Kitchen display system

The kitchen screen that keeps up with the KOTs.

Send a KOT from the EasyKOT Desktop App or a captain's phone and check its delivery on the kitchen screen. Each ticket has a timer. When the plate leaves the pass, the pickup point between kitchen and floor, the chef presses Bump to clear it. A spare laptop or tablet keeps running on shop Wi-Fi when the internet drops.

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Spare laptop or tablet · one screen per station · runs on your Wi-Fi without internet · included in ₹299/month

How it runs a service

What a KDS is, in two lines.

A kitchen display system (KDS) shows kitchen orders on a screen instead of, or beside, paper KOTs. The pass or expo is the pickup point or person handing ready plates to the floor. Bump means marking a ticket ready and clearing it from the board.

  • Tickets appear the moment they're fired, from the Desktop App or a captain's phone, with the table or parcel, portions and notes.
  • Each round is its own ticket. A second round shows only the new items, so the kitchen never re-cooks round one because round two arrived.
  • Late tickets change colour. Every ticket carries a running timer. Past half of your “Kitchen order delay” (Settings → Billing & service) it turns amber and the header counts it as aging; past the full time it is late. The chef sees at a glance which table has waited longest.
  • Bump when plated. One tap clears the ticket. The screen shows only what the floor is still owed.
  • A paid table leaves on its own. Settling a check clears its ticket from the board, because a pass silts up fast when nobody bumps the tables that already paid. If customers pay before the food is cooked, turn off “Clear kitchen tickets when a bill is settled” in Settings → Billing & service and every ticket waits for the chef's bump.
  • No internet needed in service. The kitchen screen joins the Desktop App over the shop's own Wi-Fi or LAN, so a broadband cut changes nothing in the kitchen. The multiple Desktop Apps guide covers the pairing.
Three views

Three ways to read the same orders.

The rail at the top right switches one board between Tickets, Prep + tickets and All day. Same orders, read three ways; switching is one tap and changes nothing on the floor.

EasyKOT kitchen display, Tickets view: five open tickets, T1 to T5, each headed by its table with DINE IN, the dishes with quantities, a running timer and a Bump button, with T1 in amber as the oldest, below a COOKS row set to Everything

Tickets: the real kitchen display in service. Five tables in, each ticket led by the table the expo will call, with its own timer. T1 has waited longest and has turned amber.

EasyKOT kitchen display in Prep + tickets mode: a COOK TOGETHER lane on the left batching 9 Butter Naan with chips reading T1, T2 ×3, T3 ×2, T4 ×2 and T5, then Table T1's other dishes each with its count, with the table tickets still readable on the right

Prep + tickets. Five tables ordered Butter Naan; the Cook together lane says 9 Butter Naan once, and the chips underneath (T1, T2 ×3, T3 ×2, T4 ×2, T5) say where the plates go. The tickets stay beside it, so the expo never loses a table while the tandoor cooks the batch.

Only identical prep merges: “extra spicy” is its own batch, and a line with a cook's note never joins one. A batch carries its oldest table's clock (10:52 in the picture, T1's), so batching can never hide a table that has waited.

EasyKOT kitchen display in All day mode: every open ticket collapsed into one list of dishes with quantities, Butter Naan 9, Chicken Angara Kebab 1, Chicken Shawarma 1, Masala Chai 1 and Sweet Lassi 1

All day: every open ticket collapsed into “how many of each dish do I owe right now?”, with no tables at all. Nine Butter Naan, one each of the rest. This is the view a prep counter works from.

Stations

One screen per station.

Every kitchen display has a Cooks row of category checkboxes along the top. Tick Tandoor on the tandoor screen, Chinese on the wok line, Everything at the pass, and each screen shows only its own lines. Ticking a category covers its sub-categories too.

EasyKOT kitchen display filtered to one station: the COOKS row has Tandoor and Roti & Naan ticked, the Cook together lane shows 9 Butter Naan and 1 Chicken Angara Kebab, ticket T1 shows only its naan and kebab with +3 items at other stations and a Done here button, and T2 to T5 show naan with Bump

The same service on the tandoor screen: only Tandoor and Roti & Naan ticked, so only those lines show. T1 also ordered a chai, a shawarma and a lassi, so it says +3 items at other stations and offers Done here, not Bump: finishing your share never clears a ticket another station is still cooking.

A dish in no category shows on every screen. Cooking something twice is a conversation at the pass; food no screen ever showed is a guest who never gets fed.

Station map: what each screen ticks

Use your own category names; these are the ones in the screenshots. Print it and keep it with you on setup day.

ScreenTick in CooksWhat the chef seesButton on a mixed ticket
Tandoor cornerTandoor, Roti & NaanKebabs, tikka, every naan and rotiDone here
Wok lineChineseEverything under Chinese: starters, rice, noodlesDone here
Curry rangeMain CourseThe graviesDone here
Drinks counterBeveragesChai, lassi, cold drinksDone here
Pass (expo)EverythingEvery line of every ticketBump: clears the ticket on every screen

Want paper split by station too? Each corner can get its own KOT printer: kitchen stations guide. Pairing the screen itself is in the KDS setup guide.

Printer or screen

Printer, screen, or both?

The KOT is the same on paper and on screen, round by round, and Reprint KOT on the order brings back a lost ticket with REPRINT under the number, so the kitchen never cooks it twice. Pick by how your kitchen works:

Your kitchenKOT printer onlyScreen onlyBoth
One cook, a short menuSimplest; paper is enoughMore than you needNot needed
Tandoor, wok and curry as separate cornersOne printer per station, each corner gets its own slipEach screen ticks its categories and shows Done here on mixed ticketsPaper where a cook likes paper, a screen at the pass for the whole queue
Lots of repeat prep (naan, chai, rolls)Paper cannot add up across tablesCook together lane and All day countsBatch on the screen, paper for the plate
Customers pay at the counter before cookingWorks as it isTurn off “Clear kitchen tickets when a bill is settled”Same switch
You want timers and “who has waited longest”No timer on paperA timer on every ticket, amber past half your Kitchen order delayThe screen gives you this

Printer setup: KOTs on a kitchen printer. Paper not coming out? The printer not printing guide goes through it.

Cost

What it costs.

OptionWhat you pay for
A dedicated KDS terminalNew hardware for every station, paid up front
A per-screen KDS subscriptionMonthly fee × number of screens × 12, every year
EasyKOTNothing extra. The kitchen display is in the one ₹299/month plan, plus 18% GST, with no per-screen fee. The screen is a laptop, desktop, tablet or spare Android phone you already own.

The first 3 months are free. The full breakdown is on the pricing page.

KDS questions

Straight answers.

What screen do I need for the KDS?
Anything that can join your Desktop App on the shop's Wi-Fi: an old laptop, a desktop with a cheap monitor, or a tablet. The Desktop App serves the kitchen screen over your own network, so there is no KDS box to buy from us. The KDS setup guide walks through the pairing. A spare Android phone works too, with fewer views; the next answer covers it.
Can a phone be the kitchen screen?
Yes. Put the EasyKOT captain app on a spare Android phone and have the chef sign in with their own PIN, one whose role is Chef under Staff. That phone then opens only the kitchen board. Tickets from the Desktop App and from captains' phones arrive in the order they were fired, with the table or parcel, dishes, add-ons, notes and a running timer. Tap Done when the plate goes and the ticket clears on every screen. Two keys sit at the bottom, Tickets and Prep. Tap Prep and the cards give way to the same Cook together list the Desktop App shows: each dish, how many plates to cook, and the tables waiting for them (T4 ×2, T6 ×3). A plate with a note stays on its own line and never joins a batch. On a big tablet, a 10-inch one say, the list sits beside the tickets. The phone joins the Desktop App over the shop's Wi-Fi, and carries on over the internet if that link drops. What a phone does not do yet: it has no Cooks station filter, so it always shows the whole kitchen. It has no All day view. And its timer always runs on the default 15 minutes (amber at 7.5, late at 15), even if you changed your Kitchen order delay. For a station screen, use a laptop or tablet.
Does the KDS replace the kitchen printer?
Your choice. Run only the screen, only the printer, or both. Many kitchens keep paper at the stations and a screen at the pass. The KOT content is the same either way, round by round.
Does it work when the internet goes?
Yes. The kitchen screen talks to the Desktop App over the shop's own Wi-Fi or LAN, so a broadband cut changes nothing in the kitchen. Orders sync to the cloud when the internet is back.
What does the chef actually see?
Tickets in the order they were fired, each with its table or parcel, the dishes with portions and notes, and a running timer. Two more views sit on the same rail: Prep + tickets adds a Cook together lane beside the cards (9 Butter Naan across 5 tables as one line of work), and All day collapses every open ticket into one list of dishes and quantities.
Can one screen show only the tandoor, and another only the Chinese?
Yes. Every kitchen display has a Cooks row of category checkboxes. Tick Tandoor on the tandoor screen, Chinese on the wok line, Everything at the pass. A ticket that also carries another station's dishes says how many items are at other stations and offers Done here instead of Bump, so finishing your share never clears the ticket for a corner that is still cooking.
Does the screen clear itself when the customer pays?
By default, yes: a settled check leaves the kitchen board on its own. If you take payment before the food is cooked, turn off 'Clear kitchen tickets when a bill is settled' in Settings → Billing & service, and every ticket then waits for the chef's bump. It is one switch on the Desktop App, for dine-in and takeaway alike.
Is the KDS an extra charge?
No. The kitchen display, the captain app and a second Desktop App on the same Wi-Fi are all in the one price: ₹299/month, plus 18% GST. The first 3 months are free, and there is no per-screen fee.

Setup is part of the normal store setup: signup to first KOT in the getting-started guide.

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