Contact EasyKOT
Email or WhatsApp us for setup, billing or support. Contacts and deadlines for formal complaints and personal data requests are listed below.
A registered business with a name and an address.
EasyKOT is a product of KODEYARD, GSTIN 27DVXPS0694K1ZF, registered under GST in the name of its proprietor, Yunus Sadique Shaikh. This is our principal place of business, as registered under GST; there are no branches.
H. No. 2619/B, T. G. Shetyenagar
Udyamnagar, Zadgaon
Ratnagiri 415612
Maharashtra, India
- Email: hello@easykot.com, for anything at all.
- WhatsApp and phone: +91 72191 83939. Messages are answered during Indian business hours; calls are answered when we are available.
- Website: https://easykot.com
Where to send a complaint
Indian consumer and IT rules require a named grievance officer. Ours is Yunus Sadique Shaikh, Grievance Officer, reachable at hello@easykot.com, on WhatsApp at +91 72191 83939, or by post at the address above. The same officer answers requests about personal data under the Digital Personal Data Protection Act 2023.
When you can expect a response
- Every complaint is acknowledged within 48 hours, with a reference number you can quote back to us.
- It is resolved within one month of receiving it, and usually far sooner.
- A refund request is decided within three working days. See the refund policy.
- A complaint about personal data is acknowledged within 24 hours and resolved within 15 days, and a request to see, correct or erase it is answered within 30 days. See the privacy policy and, to close an account, the account deletion page.
If we have not answered you, or the answer does not satisfy you, you can take the matter to the National Consumer Helpline on 1915, or file a complaint at consumerhelpline.gov.in or edaakhil.nic.in. A complaint about personal data can be escalated to the Data Protection Board of India.
See also terms of service, privacy policy and refund policy.