Kitchen mein galat order ja raha hai? Yeh checks kaam aayenge.
Wrong table, missing note aur repeat KOT kitchen ki ek hi problem nahi hain. Order table par confirm kare, item note line par likhe, har round ek baar bheje aur correction ka reason record kare.
Guest se pass tak 5 jagah order badal sakta hai.
- Table par: quantity, portion ya "less spicy" repeat nahi hua.
- Table se counter tak: order memory ya loose chit mein badal gaya.
- Counter par: right dish wrong table par gaya, ya Half ki jagah Full select hua.
- Kitchen ke raste mein: KOT print nahi hua, repeat hua, ya stock-out item bhej diya.
- Pass par: right ticket ki wrong plate gayi, ya ready round dobara bana.
Order chhodne se pehle table aur items wapas bolkar confirm kare.
"Table 4: Butter Chicken Full 2, ek less spicy, Naan 4." Guest ke saamne 20 second ka read-back wrong table, quantity aur modifier ko free mein pakad leta hai. Similar dish names ko menu mein clear rakhe, taaki rush mein Paneer Makhani aur Butter Paneer mix na ho.
Kitchen mein item khatam ho toh menu tile ko Out of stock mark kare. Yeh software ka enforced label hai. Staff ko verbal update ke bharose na rakhe.
Note usi dish par likhe jahan kitchen padhega.
"No onion", "less spicy" aur "extra gravy" item line par likhe. Note KOT par usi dish ke neeche aur KDS par line ke saath dikhta hai. Bill ke bottom mein general comment cook tak sahi context mein nahi pahunchta.
Har round ek baar bheje; doosra round sirf naye items ka ho.
Pehle poora table check kare, phir KOT bheje. Table 20 minute baad aur order kare toh woh next round aur next KOT hai. Fired item ko dobara tap karne par nayi line banti hai, kyunki pehli line kitchen ko ja chuki hai.
Fired quantity kam ho sakti hai, lekin badhegi nahi; extra item next KOT mein jaana chahiye. Last unit remove karne par reason aur signed-in staff record hota hai.
KDS ticket ko visible rakhta hai; galat order ko sahi nahi banata.
Paper cook ke paas rakhna aasaan hai, lekin roll, jam ya lost slip ka risk hai. KDS ticket ko Bump hone tak dikhata hai aur waiting time batata hai. Phir bhi wrong table, wrong item ya duplicate round send ho sakta hai. Process check dono mein chahiye.
Setup ke liye KDS guide aur kitchen printer guide dekhe.
Galat fired item ko reason ke saath remove kare.
KOT se pehle wrong line seedha remove ho sakti hai. KOT ke baad item remove karne par fixed reason chune; action signed-in ordering staff ke naam se record hota hai. Manager PIN EasyKOT ka item-removal rule nahi hai, lekin restaurant apni separate approval policy rakh sakta hai. Whole-check write-off, discount aur refund ke permissions alag hain.
Check ko delete karke dobara banana history mita deta hai. Correct line ko correct kare. Full flow void, refund aur reprint mein hai.
Straight answers.
Paper KOT ya kitchen screen: kis mein mistakes kam hoti hain?
KOT bhejne ke baad waiter quantity change kar sakta hai?
"No onion" note kahan likhe?
Kitchen printer ruk jaaye toh kya hoga?
Captain app KOT ko replace karta hai?
3 mahine try kare, phir plan chune.
Restaurant ka kaam hum samajhte hain, kyunki shuruaat bhi wahin se hui. 3 mahine free try kare, bina card details. Hamari kahani padhe.